Mercuryo is a crypto wallet and BTC acquiring business services. With Mercuryo, it’s easy to sell crypto coins and send it to your MasterCard bank card (VISA is currently unavailable) in a couple of minutes. By the way, Changelly has integrated the Mercuryo widget to convert your crypto to fiat (USD/EUR) without any troubles. Here is our step-by-step guide on how to do it!
- Fill in the required information
Choose the amount of crypto you want to sell, choose the fiat currency you want to get, and agree with the Terms of Service.
- Select your phone code region and fill in the phone number.
Then you will get the verification code. If you don’t get the code, you can try to resend it in 20 seconds.
- Fill in the e-mail address
You will get the verification code in your e-mail. Fill it in to confirm the address. If you don’t get the code, check your Spam folder.
- Fill in the personal information
Mercuryo requires your name and date of birth (as in your ID).
- Deposit cryptocurrency
Before withdrawing any cryptocurrency to your bank card, you need to send it to the Mercuryo wallet address. Please, choose the wallet according to the cryptocurrency you want to deposit. If you send your coins to wrong wallet, the cryptocurrency will lost forever.
- Fill in payment information
You will be required to fill in the card number, cardholder’s name, and then click Sell on this page. Mercuryo supports Mastercard virtual or physical cards. When you click the ‘Buy’ button, Mercuryo holds 1 EUR to confirm your payment information.
- Fill in your refund address
If something goes wrong, Mercuryo needs your refund address to send the money back. Here you can choose from two options:
1) Get a refund if the rate has changed for more than 5%
Since the cryptocurrency market is extremely volatile, the price can change while you proceed with the transaction. If the price has changed for more than 5%, we’ll refund you the cryptocurrency.
2) Unconditional payout
Mercuryo will send fiat to your bank card regardless of the crypto rate fluctuations. - KYC procedure
To go through the know your customer procedure, you need to provide a selfie with a photo of your passport, ID, or driver license.
- Transaction status
When you complete the KYC, Mercuryo sends the fiat to your bank card. If there are some issues, the crypto is sent to your refund address. The problems can be caused by the poor quality of pictures or invalid ID.
- Transaction completed
When you send cryptocurrency to the specified address, your order will be processed. The time it takes to complete a transaction depends on the load on the blockchain network and the conditions of the issuing bank.
When Mercuryo receives the cryptocurrency and sends the fiat amount to your bank card, the transaction status is complete. As a result, you will receive an email with all the details of the transaction, including the amount of fiat currency paid, the amount of cryptocurrency sent, the Mercuryo ID of the transaction, and the return address.
If you have any questions concerning the service or transaction status, you can always address them to the customer support.
